On Leadership

Edwin Ng

In Touch

A Monthly Curated Newsletter

Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times.

Build Your Reputation as a Trustworthy Leader

People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation.

Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist

In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times.

How to discover your ‘why’ in difficult times | Simon Sinek

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Proudly Brought to You I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
Edwin Ng

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Testimonials and Referral Notes

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Sheena Ng

Sheena Ng orchestrates seamless client success journeys at Headquarter.io, overseeing onboarding, support, and account optimization. Her team ensures advisors maximize platform capabilities – whether deploying compliance-approved campaigns or streamlining review appointments. Sheena’s client-centric approach transforms operational complexity into turnkey solutions, providing white-glove guidance on automated touchpoints & compliance frameworks. Web profile: https://sheenang.assured.sg

Will Ho

As the technical backbone of Headquarter.io, Will Ho architects and engineers the platform’s end-to-end client engagement ecosystem. His expertise in scalable software solutions transforms complex workflows – from automated touchpoints to sales accelerators – into intuitive tools for insurance professionals. Will ensures the platform’s reliability, security, and continuous innovation, empowering advisors to focus on growth while technology handles operational heavy lifting. Web profile: https://willho77.assured.sg

Waradol Tay

Waradol Tay optimizes Headquarter.io’s engine room, managing end-to-end delivery of automated touchpoints and sales acceleration tools. His oversight spans physical postcard fulfillment and campaign execution – ensuring flawless client-nurturing workflows. Waradol’s operational rigor guarantees advisors receive timely, branded communications while maintaining cost efficiency and scalability across thousands of client interactions. Web profile: https://waradoltay.assured.sg

Team Headquarter Plus

Hello there, Headquarter Plus: A platform that's keep you connected with your clients with just a click. We support your business with end-to-end client engagement solutions: from building your personal brand with a professional profile page, testimonials, and a referral system, to keeping your clients connected through lifestyle newsletters and automated birthday cards that show you care. We also manage your annual review appointment setting, follow-up calls with prospects, and customized email campaigns that trigger real-time outreach based on interest. With daily sales notifications, e-postcards, insurance summaries, and even scheduled new client appointments, you’ll stay top-of-mind and fully booked — without lifting a finger. Focus on sales. We'll handle the rest. "Less stress, More Success" Your digital Personal Assistant.

Team Headquarter Plus

Proudly Awarded: 6th Asia Trusted Life Agents & Advisers Awards 2021 InsurTech of the Year 2021 https://www.asiaadvisersnetwork.com/Portals/2346/pdf/ATLAA2021-WinnersBklet.pdf/ (page 23) 7th Asia Trusted Life Agents & Advisers Awards 2022 InsurTech of the Year 2022 https://www.asiainsurancereview.com/downloads/MarketingLetters/awards/agents/2022/pdf/2022-ATLAAA-WinnersBklet.pdf/ (page 23)